Unified Communications Engineer (Senior)

Company: General Dynamics Information Technology
Location: Washington
Posted on: April 7, 2025

Job Description:

Deliver solutions to complex problems as a Unified Communication Engineer at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in systems engineering, you'll make the end user's experience your priority and we'll make your career growth ours.At GDIT, people are our differentiator. As a member of our team you will help ensure today is safe and tomorrow is smarter. Our work depends on a Unified Communications Engineer joining our team to provide state-of-the-art Information Technology (IT) engineering and management leadership to enable our customer to increase mission success and enhance mission capabilities in the critical areas of national security, law enforcement, intelligence, counterintelligence, and counterterrorism.HOW A UNIFIED COMMUNICATIONS ENGINEER WILL MAKE AN IMPACT:

• Manages and troubleshoots Avaya and MSTP (Managed Secure Telephony Platform) systems.
• Oversees all engineering activities related to MSTP configuration and ensuring proper endpoint connectivity.
• Resolves technical issues within systems, troubleshooting performance problems, and ensuring operations efficiently.
• Ensures that Avaya and MSTP solutions are configured and optimized to meet business needs.
• Maintains and supports EVoIP (Enterprise Voice over IP) systems, ensuring they are functioning at peak performance.
• Provides essential back-end engineering support for troubleshooting MSTP and resolving T4 tickets related to telephony issues, ensuring timely and effective solutions.
• Provides business process modeling and reengineering support.
• Provides secure reach-back support.
• Ensures that technical strategies align with business needs.WHAT YOU'LL NEED TO SUCCEED:EDUCATION: Bachelor of Science in engineering, computer science, or other equivalent technical discipline (may substitute with commensurate work experience).REQUIRED EXPERIENCE: 5+ years of related experience.REQUIRED TECHNICAL SKILLS: Experience in Avaya, Managed Secure Telephony Platform (MSTP), Cisco, Microsoft TAC, Power Bi, SAFe.CLEARANCE: TS/SCI.LOCATION: Washington, DCGDIT IS YOUR PLACE:

• 401K with company match.
• Comprehensive health and wellness packages.
• Rest and recharge with paid vacation and holidays.
  #J-18808-Ljbffr

Keywords: General Dynamics Information Technology, Reston , Unified Communications Engineer (Senior), Engineering , Washington, Virginia