Store Manager
Company: ITech Consulting Partners
Location: Fairfax
Posted on: October 18, 2024
Job Description:
Job Summary:The primary role of the General Manager is to
oversee the management of and all functions of their assigned
location in representing in their market. The General Manager is
responsible for creating a positive work environment as well as
managing all team members. The General Manager is to meet all
business objectives set for the team, ensuring the highest safety
standards and levels of satisfaction.Supervisory
Responsibilities:
- Drives business to meet and exceed goals given.
- Oversees all hiring, onboarding, and employee management for
their locations, including training compliance.
- Maintains optimum staffing levels and labor costs for their
assigned location.
- Utilizes HRIS timely for all employee actions and files as well
as schedules for the employees.
- Communicates any concerns or needs to District Manager
proactively and partners to resolve issues.
- Creates a positive, open work environment for their team to
work.Duties/Responsibilities:
- Drives new leads and lines of business for all locations
utilizing marketing KPIs to reach new customers.
- Oversees lead follow-up and meet and greet and lead contact via
the front desk team.
- Maintains controllable expenses within budgetary constraints
including forecasting, tracking, and ordering supplies, minimizing
payroll, and actively looks for ways to maximize efficiency.
- Manages social media posts for store and individual media pages
utilizing provided branding assets. Utilizes guidance through
District Manager from marketing.
- Participates in promotional activities or events to promote
their location.
- Creates and manages the schedule for all location
employees.
- Provides constructive and timely performance evaluations.
- Monitors the playrooms and knows all dogs in the facility to
ensure safety and appropriate daily assignments.
- Maintains a clean and safe environment utilizing cleaning
protocols to ensure our facilities are the cleanest in the
industry.
- Strives for the highest level of satisfaction for our
guests.
- Performs all other duties as assigned.Required
Skills/Abilities:
- Strong supervisory and delegation skills.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills for internal and external
customers.
- Excellent sales and customer service skills.
- Thorough understanding of principles and methods used to
promote, display, and sell products and services.
- Excellent organizational skills and attention to detail.
- Strong business acumen skills - analytical and problem-solving
skills.
- Ability to function well in a high-paced and at times stressful
environment.
- Committed to the success of the team and not just as an
individual.
- Proficient with Microsoft Office Suite or related software and
POS systems.Education and Experience:
- High school diploma or equivalent.
- At least three years of experience managing others and
overseeing all areas of business.
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Keywords: ITech Consulting Partners, Reston , Store Manager, Executive , Fairfax, Virginia
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