Director of Print Management

Company: Talent Software Services
Location: Reston
Posted on: April 1, 2025

Job Description:

Director of Print Management

Please ensure you read the below overview and requirements for this employment opportunity completely.

Job Summary: Talent Software Services is in search of a Director of Print Management for a contract position that can be worked 100% remotely. The opportunity will be one year with a strong chance for a long-term extension.

Position Summary: As the temporary Director of Print Management, you will ensure that students requiring paper accommodations are cared for via the creation and production of the printed materials that students and coordinators will require throughout all aspects of College Readiness and AP assessments. You will also support quality activities for user acceptance testing of material requirements. You're an analytical thinker who can work through detailed processes, complex requirements and systems when necessary. You possess a strong knowledge of printing, print file preparation and file transfer, file transfer specifications and quality, vendor management practices, and have strong communication skills.

Primary Responsibilities/Accountabilities:
Manage Publication development tracking (40%)Maintain and track client's Item Numbers (INs) for on time creation, including updating the overall process as well as assigning INs to any new publications.
Work closely with internal stakeholders and vendors to ensure clear requirements and deadlines are met.
Track publication production workflow metrics and use them to improve response time.
Proactively communicate the requirements and downstream process impacts of unique aspects of new publications, including impact of serialization, scannable formatting and inclusion of client's INs.

Print Job Management (30%)Manage the manufacturing process (directly or in collaboration with vendor) of printed materials, including standard and alternate test formats (e.g. braille), and non-test pubs. Includes maintaining security of confidential materials, advising pubs production teams on print materials (e.g., paper stock/weight, etc.), manage document serialization processes, determining best practices for production, and establishing lead times. Collaborate with Client's Stakeholders to set print volumes, staggered deliveries and replenishment/reprint levels.
Manage print manufacturing workflow; initiate, track and monitor status of work.
Analyze print-ready files prior to delivery to the print vendor by conducting file prep and pre-flight activities. Serve as a front-line POC to ensure each file meets the file technical specifications. Establish, expand, and document baseline file technical specifications for each print vendor.
Monitor data flows for personalized mailings/score reports, ensuring that data handoffs occur on a schedule that meets overall customer requirements.
Communicate with stakeholders and provide updates around file delivery, output volumes and other key metrics. Monitor file delivery schedules, resolve delivery and output format delays.

Internal and Vendor Quality Support (30%)Monitor performance of vendors, IT and in-house operations teams to ensure on time processing and accuracy of feed/file delivery, print output and fulfilment.
Initiate issue notification and management when issues occur, coordinate containment and resolution with IT, Operations, Tech Ops, vendors and other stakeholders as appropriate.
Perform and/or ensure quality checks at vendor handoffs and milestones. Collaborate with Quality on vendor audit schedule and annual standards review and revision.
Support quality assurance testing for detailed material requirements documentations and order testing
Evaluate viability of new suppliers and drive transition to new partners if/when appropriate


Qualifications: The ideal candidate will have a Bachelor's degree or equivalent experience.
5+ years print / customized publications production experience is required.
Experience with secure transfer protocols leveraging SFTP, cloud-based or other technologies preferred.
Strong process design experience preferred.
Strong interpersonal skills with demonstrated successful collaboration skills.
Computer literacy, including Microsoft Office applications.
Strong analytical thinking and structured problem-solving ability
Excellent communication (writing, speaking, presentation)
Solid organizational, time & task management skills
Ability to effectively handle multiple situations simultaneously and to set appropriate priorities.
Ability to work independently and as part of a team.
Flexibility and desire to quickly adapt to new methods, situations, and various requirements


If this job is a match for your background, we would be honored to receive your application!

Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities, including contract, contract to hire, and permanent placement. Let's talk!

Keywords: Talent Software Services, Reston , Director of Print Management, Executive , Reston, Virginia